Services
Home » Services
What makes us unique

At Tholakala Track and Tracing (Pty) Ltd, we combine professional benefit tracing expertise with a client-focused approach. We understand that tracing pension, provident, retirement, and preservation fund benefits can be complex and time-consuming, which is why we provide dedicated support throughout the process—from locating benefits and verifying records to assisting with documentation, submissions, and follow-ups with fund administrators.

What truly sets us apart is our commitment to transparency, communication, and personalised service. Every client matters to us, and we keep clients informed about progress while handling their enquiries and administrative requirements with care and professionalism. Through our network of independent partner attorneys, we can also facilitate referrals for selected legal matters, giving clients access to additional professional support when required.

Explore Our Services
Our Professional Services

Benefit Tracing Services

  • Pension Fund Tracing
  • Provident Fund Tracing
  • Retirement Benefit Tracing
  • Preservation Fund Tracing
  • Benefit Verification

Claims Assistance Services

  • Claim Form Assistance
  • Document Collection
  • Submission Support
  • Follow-up with Fund Administrators
  • Client Progress Updates

Client Support Services

  • Enquiry Management
  • Record Verification
  • Administrative Assistance
  • Client Liaison Services

Legal Referral Services

Through our network of independent partner attorneys, we facilitate referrals for:

  • Road Accident Fund (RAF) Claims
  • Divorce Matters
  • Civil Litigation
  • Labour Matters
  • Conveyancing
  • Deceased Estates
  • Letters of Executorship

Legal advice and representation are provided exclusively by independent partner attorneys.

Industries & Client Groups We Serve

Tholakala Track and Tracing (PTY) LTD provides tracing, claims assistance and client support services to a broad range of individuals and organisations.

• Individuals seeking unclaimed benefits
• Former employees of private companies
• Retired employees and pensioners
• Beneficiaries and family members
• Employers requiring tracing support
• Attorneys requiring tracing assistance
• Estate representatives and executors
• Clients requiring administrative support services